Boys & Girls Clubs of America

Resource Development Database Administrator

1 week ago
Job ID
2017-2892
Category
Resource Development
Atlanta, GA

Overview

Under the direction of the Senior Director, Resource Development (RD) Services & Operations, the RD Database Administrator is responsible for managing and supporting the day-to-day technical needs of the Resource Development national staff. This position will serve as the lead for creating database and reporting solutions for national staff.  The position will also develop and create solutions, workflows, queries, dashboards and analytical reports to support the needs of national staff and to improve staff efficiency and data quality control in NGO Connect, Salesforce, and Donor Perfect.  Additionally, this position will provide software support and training.

Responsibilities

  • Responsible for ensuring the database integrity and accuracy, including, overall configuration (workflows, uploads, exports, upgrades, imports and/or global changes to the database), gift administration (management of campaigns, segments, and designations and gift coding) and database administration (managing user profiles, troubleshooting database issues, creating objects, creating fields, API addresses and templates) within the database.
  • SQL, IT collaboration
  • Directly responsible for providing reporting needs of the Resource Development department. Prepare custom and system generated reports for Resource Development staff. Prepare custom queries, reports, dashboards and exports for use by National staff.
  • Provide technical support as well as identify, analyze, and implement solutions for technical data processing, reporting and work flow problems for national staff.
  • Assist with other projects as assigned by the Senior Director, RD Services & Operations.
  • Demonstrate BGCA mission driven values of integrity, excellence and inclusion and integrate into work environment and ways of work.
  • Adhere to organizational policies and procedures as described in BGCA's Employee Handbook, Ethics Policy and elsewhere.

Qualifications

 

Bachelor’s degree or education/experience equivalency.

Must possess highly developed experience in managing and building the architecture of development software and database systems such as Salesforce and Raiser’s Edge. Expert in analyzing data, designing queries and reports using Microsoft Office Suite, Microsoft SQL, Server Crystal Reports, Conga Composer or similar custom reporting applications.  Ability to develop, program and test database programs, plug-ins, applications and macros. Experience in creating and implementing business processes and support documentation. Experience providing one-on-one and group training and preparing technical or user manuals in support of training. Must possess knowledge of office management methods, project management and process design.     

       

Strong skill in technical, analytical and process writing that is clear and concise. The ability to deliver strategic messaging and information via e-communications and online. Must possess a high ethical standard, integrity and professional responsibility. Ability to prioritize large volumes of work and meet critical deadlines.  Must be highly self-motivated, comfortable performing multiple tasks and managing many short and long term projects in conjunction with day-to-day activities. Must be able to provide excellent reasoning abilities, sound judgment and the ability to work under tight deadlines. Must possess the ability to work well and accurately with numbers and revenue reporting. Ability to excel in a fast paced and continuously evolving environment. Physical requirements include sight, hearing, sitting for more than four hours a day and other physical requirements required for a typical office based job.

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