Boys & Girls Clubs of America

Senior Vice President, Strategic Leadership Development

2 months ago
Job ID
2017-2924
Category
Exec Development Services
Atlanta, GA
Region/State
Georgia

Overview

Office-based in Atlanta, Georgia, the Senior Vice President, Strategic Leadership Development, will bring high level leadership expertise in organizational development with specific expertise in leadership development areas, including acquiring top talent, performance management, development and retention of positions in local Boys & Girls Clubs and core talent development functions for BGCA National Staff. The Senior Vice President will also play a key role in informing and developing national-level strategies and serve on national taskforces and committees to advance key priorities.

 

Under the limited supervision of the Chief Operations Officer, the Senior Vice President (SVP) is responsible for providing strategic leadership, direction and oversight for the development, implementation, delivery and evaluation of the “next generation” leadership development programs designed to advance the performance capabilities of over 1,100 local organizations.  Working in collaboration with BGCA’s CEO, Chief Operations Officer, leaders of other Field Service Units (Field Services, Major Metro, Military) and Human Resources, the Senior Vice President will lead the Executive Development Services (EDS) Team, the Board Development and Transformation Services Team (BTS), National Talent Development Team, and Learning Design team to position local Club and National Staff to perform at high levels.

 

Responsibilities

Oversee development and delivery of a world-class affiliate Leadership Development Strategy

  • In leadership of the Executive Development Services (EDS) and Board Development and Transformation Services (BTS) teams, the SVP will provide direction in the development and delivery of effective programs and initiatives to build skills across all levels of leadership for local affiliates
  • Provide leadership and direction to ensure initiatives and strategies effectively build not only high-performing individuals, but also high–functioning leadership teams consisting of CEO/CPO, Chief Volunteer Officer (CVO), and BGCA’s Directors, Organizational Development (DODs)     
  • Lead and facilitate a regular review of all leadership development strategies to include participant satisfaction, alignment with Movement-wide strategies, Return On Investment (ROI), and the impact on Key Performance Indicators
  • In collaboration with the Senior VP, Human Resources, recommend high level reward and recognition strategies required to recruit and retain high performing leaders at local organizations
  • In collaboration with the Senior VP, Human Resources, provide direction and expertise to develop tools and recommendations to support hiring practices for Chief Professional Officers and other key staff
  • Provide expertise in determining the effective strategies and initiatives needed to individually and collectively advance Boards
  • Provide high level expertise, tools and resources to evaluate current affiliate leadership bench strength; based on outcomes of evaluation and talent gaps, recommend strategies for development and/or acquisition of talent required to escalate performance

Oversee design and delivery of world-class talent development opportunities for BGCA National Staff

  • Work in close partnership with SVP, Human Resources to define and advance key People priorities for the National office
  • Create, implement, and integrate competency models that serve as the foundation of the integrated talent management strategy
  • Support development plans and learning strategies for all National Staff
  • Inform design and delivery of core programs for National Staff such as Managing the BGCA Way, New Employee Orientation, and other distance-learning opportunities
  • In close partnership with the SVP of Human Resources, conduct annual succession planning and talent assessment discussions with Senior Leadership Team
  • Support execution of annual Vice President talent reviews, 360s and other assessments for all National/Senior Director level and above

Lead development and delivery of an integrated professional development system for front-line leaders

  • Oversee development of front-line leaders to ensure effective Club operations and Mission-delivery, and integration of processes to drive the Optimal Club Experience
  • Design and deliver comprehensive programs and experiences to support ongoing development and retention of talent
  • Identify effective processes to accurately assess talent and readiness of high potentials
  • Institute effective management and executive leadership development to ensure a healthy supply of internal employees are available for promotion into management roles and continued development for existing managers

Ensure consistent instructional design standards and enable technology capabilities of on-demand and distance learning delivery

  • Lead a team of instructional designer to establish learning design protocols and consistent design elements of core programs
  • Work cross-departmentally and in close collaboration with users in BGCA services to ensure the alignment of learning technologies to BGCA's mission and strategic initiatives to drive impact and/or organizational effectiveness
  • Ensure support to more than 50,000 professionals across Boys & Girls Clubs’ Movement in conjunction with the schools aligned to Spillett Leadership University (SLU) and to BGCA SLU administrators, including major learning events and offerings

Create network of world-class learning partners to support execution of the development strategy

  • Conduct ongoing business and individual leader development needs
  • Curate relevant and leading institutions for collaboration/partnership opportunities
  • Maintain and scale existing partnerships
  • Support integration of content and alignment of learning outcomes
  • Manage vendor relationships
  • Support Resource Development in funding discussions

Inform and develop strategies to advance core national priorities

  • Work in partnership with key leaders across the National office and local Clubs to define and activate nationwide strategies to increase key metrics (registered members, ADA, teen membership) across unit types
  • Serve on Operations and Planning Council to define and coordinate national-level strategies
  • Serve on Learning Council to ensure alignment across functions for major learning priorities
  • Ensure alignment and execution of strategies to support organizational priorities, programs and professional/board development
  • Provide thought leadership through speaking engagements at regional conferences/other venues and provide and/or support training sessions on topics relevant to building strong organizations and organizational priorities
  • Assist with any other special assignments as assigned by the President and CEO, and/or Chief Operations Officer
  • Support Board of Governors and National Trustee meeting as requested

Integrate Program(s) with existing programs to ensure alignment and consistent messaging across leadership development continuum

  • Manage the integration of new initiatives across core learning programs, with key learning platforms from other services
  • Ensure critical linkages between Board, Executive, National Staff Development, and Front-line Development
  • Create the criteria and map the stages or sequences for moving through leadership development offerings (pre-requisites, etc.).

Provide leadership and expertise in the development of a comprehensive affiliate leadership performance management and measurement program

  • Connect evaluation of program outcomes to local organization performance indicators such as average daily attendance (ADA), revenue growth, and membership growth.
  • Provide program performance data to resource development team, BGCA’s leadership team, BGCA’s Board of Governors (BOG) and Trustees and other stakeholders in monthly scorecard and annual data reports.    

Produce Business Results (Goals below will be set or reset annually based on prior outcomes)

  • Reduce Movement-wide CEO/CPO turnover in first three years of incumbency.
  • Increase revenue for organizations with new CEO/CPO year over year.
  • Effect same organization increases in ADA, sites, and frequency of attendance. 
  • Increase Movementwide board engagement as evidenced by board giving and fundraising.

ADDITIONAL RESPONSIBILITIES

Manage the Business Operations of the Service 

  • In partnership with Chief Operations Officer, the Senior Vice President serves as the conduit for information management with resource development, Corporate leadership, donors, board, trustees and other stakeholders
  • Provide budget information as needed
  • Demonstrate BGCA mission-driven values of integrity, excellence and inclusion and integrate into work environment and ways of work.
  • Adhere to organizational policies and procedures as described in BGCA’s Employee Handbook, Ethics Policy and elsewhere.

SUPERVISION EXERCISED

  • Direct responsibility of supervising and directing the Executive Development Services Department

Qualifications

EDUCATION AND EXPERIENCE

  • Master’s degree from an accredited college in the area of business administration, human resource development, organizational development, organizational psychology or equivalent experience preferred. Bachelor degree required.
  • Minimum of ten (10) years in consulting and management, and minimum of five (5) years direct experience with leadership/talent development.
  • Demonstrated successful experience developing and executing a sustainable leadership capacity-building program.
  • Strong analytical skills, ability to interpret performance analytics
  • Extensive change management experience in large distributed organizations.
  • Organizational wide program development in leadership capability programs with a track record of success and sustainability.

 

ABILITIES
High energy level, comfortable performing multi-faceted projects in conjunction with day-to-day activities. Superior interpersonal abilities. Ability to get along with diverse personalities, at all times displaying tact, maturity and flexibility. Good reasoning abilities and sound judgment. Physical requirements include sight, hearing, sitting for four plus hours per day. Skills essential for successful communications include speaking and writing. Must be physically able to travel by air, car, train, or other modes of transportation.

 

ENVIRONMENTAL & WORKING CONDITIIONS

Travel estimated at 40 – 50%  required (can be up to 8 - 10 days or more in a month – including weekends – depending upon scheduling requirements). 

 

 

 

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