Boys & Girls Clubs of America

National Director, Board Transformation Services

Posted Date 1 week ago(3/8/2018 3:05 PM)
Job ID
Board Transformation
Atlanta, GA


Under general supervision of the Senior Vice President for Strategic Leadership Development the National Director, Board Transformation Services is responsible for governance services to member organizations. Working in partnership with BGCA National Directors and Directors of Organizational Development, RD Club Services, National Area Council Committee, Task Forces, and  local organizations to build and grow the capacity of corporate and advisory boards to execute the greatest measureable mission impact on Movement-wide youth and organizations; partners with BGCA OD Specialist to provide a myriad of organizational development services which enables the Boys & Girls Club Movement to drive Key Performance Indicators including the development, maintenance of a web based Governance Learning and Knowledge Management System of resources, on-line training, tools and services that lead, support and accelerate change leadership and systems thinking for BGCA organizations and boards. 


  • Utilizes a competency based board member learning continuum model and aligns Board Transformation Services to the Executive Development Strategy and BGCA’s Consultative OD Model.
  • Develop and nurture national partnerships with board governance and change leadership organizations including for-profit services
  • Design and execute key programmatic elements and resources for BGCA’s board development strategy and process for Movement corporate, advisory, and affinity groups
  • Assure boards understand board leadership competencies and implement key performance indicators into awards, programmatic and organizational decisions.
  • Partners with Directors of Organizational Development to develop and execute field based board development tools and strategies
  • Maintains and promotes BGCA web based board services and resources
  • Leads School of Board Leadership for the Spillet Leadership University. 
  • Develops multiple approaches for access to board education; structured academies, governance tools, regional board tracks, cohort cluster trainings, webinars, on-line learning.
  • Create and maintain highest level of customer service & relationship with volunteer leadership via national e-newsletter, telephone, email, and conference calls
  • Support the design thinking and support services to aide in the establishment of new and efficient board structures and governance culture.
  • Collaborate with RD Club Services to create and achieve a revenue model for success including individual gifts, government funds, foundations, and other philanthropic resources.
  • Provide team building and organizational development tools and training to support engagement of corporate and advisory board leaders in to shared leadership models, collaborative impact strategies, board roles and responsibilities. 
  • Insure the development, delivery and maintenance of tools for tracking of Board Chair and, the Board Chair -Elect, to participate in the Board Chair Orientation and the Board Chair Academy. 
  • Support the development of tools and training for BGCA executive search and transition process.
  • In concert with task teams and BGCA leadership, establish corporate and advisory board member expectations and a system of recognition and accountability.
  • Facilitate/support a governance strategic planning process by engaging Movement blue ribbon task force to assess Movement needs.
  • Build a governance coaching program and tools to support key board leaders as a mentor–coach collaborator towards enhancing assistance to new board chairs, chair-elects, board development transitions, and crisis intervention. 
  • In cooperation with regional and national staff teams, promote attendance of Board members for appropriate learning opportunities including National Webinar Program, Regional, National and Board Leadership Conference.
  • Provide facilitative leadership training to BGCA OD staff to support the board and organizational capacity and building.
  • Develop and implement a Movement-wide board transformation leadership project by geographic area, engaging a board cohort group process to address prescriptive governance and organizational change needs.
  • Provide consultative & technical assistance, the coordination and alignment of the use of governance coaches and field consultants, technical consultants, and services delivered by various BGCA departments to designated member Boys & Girls Clubs in assigned service.
  • Provide benchmark board and organizational data-scorecard tools and process for discussion and use by local organizations. 
  • Provide training and board governance tools in analyzing internal and external data to increase participation and retention of club members, to increase average daily attendance, NYOI, organizational impact goals and board accountabilities for organization outcomes.
  • Partners with BGCA service units and support plans for mergers and facilitate discussions when appropriate and feasible.
  • Provide staff leadership for the National Service Recognition Program and partner with the National Service to Youth Advisory Committee
  • Conduct and/or participate in state, regional, and national staff meetings and conferences.
  • Plans annual national conference and regional board track conferences and content.
  • Assist with other projects and assignments as requested by National Vice President.
  • Demonstrate BGCA mission driven I*CARE values and integrate these beliefs into our environment and ways of work.
  • Adhere to organizational policies and procedures as described in BGCA's Employee Handbook, Ethics Policy and elsewhere.



  • Supervises direct and indirect employees.




Graduate degree preferred; Bachelor’s degree in business, accounting, or social services or education/experience equivalency required

Minimum five years’ experience in the management, administration and operation of a Boys & Girls Club (or similar organization) or seven years’ experience working in the field of organizational development, board governance,  and non-profit consulting  

Demonstrated successful experience with board governance, transformation, and development, resource development, and leading organizational development strategies

Demonstrated understand and proficiency in Learning Management  Systems, SharePoint, Outlook



  • Analyzes volumes of information
  • Thinks critically and strategically
  • Evaluates assumptions and alternatives
  • Makes decisions in face of uncertainty
  • Focuses on issues with greatest potential
  • Expresses self clearly and concisely
  • Adapts messages to the audience
  • Presents in interesting and engaging way
  • Focuses attention on important items
  • Readily responds to customer needs
  • Ensures resolution of problems or issues
  • Establishes credibility and a trusting relationship with customer
  • Asks for and listens to customer needs
  • Creates and communicates tactical objectives and action plans
  • Monitors progress
  • Holds self and others accountable for completing tasks on schedule
  • Anticipates and overcomes obstacles
  • Exhibits resourcefulness and finds alternatives
  • Takes appropriate risks
  • Learns from challenges
  • Maintains positive outlook under pressure
  • Puts in extra effort when necessary
  • Builds trusting long-term relationships with individuals and organizations
  • Assists in problem-solving while building problem-solving skills of others
  • Offers relevant tools, information and recommendations
  • Offers deliverables and brings timely closure to work 
  • abilities

High energy level, comfortable performing multi-faceted projects in conjunction with day-to-day activities.    Superior interpersonal abilities.  Ability to get along with diverse personalities, at all times displaying tact, maturity and flexibility.  Must have good reasoning abilities and sound judgment.  Physical requirements include sight, hearing, sitting for four plus hours per day.  Skills essential for successful communications include speaking and writing. Must be physically able to travel by air, car, train, or other modes of transportation. 


Normal internal office environment.  Travel estimated at 60-70% (can be up to 12 – 14 days or more in a month – including weekends - depending upon scheduling requirements). The individual selected for this position must possess and maintain a valid driver’s license and be able to navigate areas of the country by using a map or other direction methods.


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