Boys & Girls Clubs of America

  • Resource Development Specialist

    Posted Date 2 weeks ago(7/3/2018 2:58 PM)
    Job ID
    Resource Development
    Los Angeles, CA
  • Overview

    Under the supervision of the Regional Development Officer the Resource Development Specialist (PACIFIC Region) is a key member of the development team, managing administrative duties, tracking financials (revenue and expenses), as well as projects that directly and indirectly bolster the annual fundraising effort, specifically in the areas of volunteer development (Governors, Trustees, and event volunteers, donor cultivation and communications, and special events). 


    This position is located in Los Angeles.


    Duties and Responsibilities:


    Administrative Support:

    • Provide primary administrative support to Regional Development Officer (PAC).
    • Provide calendar management, “live voice” phone coverage, scheduling meetings with BGCA staff, potential and current donors, regional Trustees and others as needed.
    • Develop Standard Operating Procedure for event fundraising committees and updates for events in the region.
    • Monitor Resource Development budget.
    • Responsible for the maintenance of the donation and gift records.
    • Provide confidential communication and interactions with and on behalf of the Regional Development Officer.
    • Draft correspondence, including acknowledgment letters for the President, Chief Development & Public Affairs Officer and Regional Development Officer.
    • Perform quality assurance on content, which includes but is not limited to: grammar and spelling, readability issues, consistency across BGCA initiatives, and identification of sensitive, out-of-date or other questionable information for follow-up by program or management staff.
    • Prepare minutes and correspondence from meetings
    • Participate and event committee calls, develop agenda and/or materials for calls, actively participate in calls and Coordinate contracts with Resource Development Operations.
    • Function as a team player and providing the utmost in professionalism and cooperation.
    • Use Coupa system to process check requests for incoming invoices.
    • Establish relationships and develop a network of contacts with counterparts in organizations that help further the BGCA’s work and mission


    Volunteer Management:

    • Under direction of the Regional Development Officer create systems to manage, track and report on annual board campaign.
    • Coordinate volunteer participation with individual Governors& Trustees as requested by the Regional Development Officer building personal relationships with each volunteer and their staff.
    • Manage Volunteers for events. (Keep record of RSVP lists, send out event reminders, send event materials out pre-event, etc.)
    • Create, manage and track Trustee records. (Luminate & individual file folders)
    • Create and manage confidential reports and spreadsheets that evaluate Trustee participation levels.
    • Send pledge invoices along with stewardship report and letter from RDO according to billing preference specified on the pledge form.
    • Maintain trustee materials: handbooks, board books, Bios, headshots, contact information, admin changes and individual concept papers.
    • Collect information for Trustee updates.
    • Coordinate participation and logistics of trustee meetings.
    • Assist with Trustee Action Plans.
    • Submit research requests on prospective donors and trustee candidates.


    Systems Management:

    • Use web-based event management software to coordinate event registration, make changes to the event website and track event details.
    • maintain computer based tracking systems in donor database of record
    • Work closely with Operations team to streamline data-entry systems.
    • Manage regional transmittal process.
    • Ensure that portfolio management in Salesforce is updated to include expected close dates.



    • Ensure financial data is up to data in tracking tool and in Luminate
    • Managing Sponsor Benefits for events – making sure that the sponsor is getting everything included in the package for their level of sponsorship.
    • Obtain logos from and guest lists from Sponsors.
    • Attend and coordinate details of Trustee Board meetings.
    • Send out event invitations and save the dates.
    • Send invoices for outstanding pledges and event sponsorship.
    • Develop and participate in event RSVP and follow-up for all regional events and meetings.
    • Demonstrate BGCA mission driven I*CARE values, and integrate these beliefs into our environment and ways of work 
    • Adhere to organizational policies and procedures as described in BGCA's Employee Handbook, Ethics Policy and elsewhere. 



    Bachelor’s degree, preferably in a related field or education/ experience equivalency.



    Minimum three to five years of experience, preferably in development, including volunteer/donor interfacing, prospect research and cultivation, report generation, data entry/analysis, project management, and determining and providing administrative support.



    Ability to organize, balance and implement work flow to provide proactive administrative support. Strong communications skills, telephone and interpersonal skills, demonstrating flexibility and an ability to manage multiple projects in a fast-paced environment.  Demonstrated high standards of ethics and integrity. Excellent composition, proofreading, and editing skills.  Intermediate Microsoft Office and donor database (Luminate preferred) skills a must.  Ability to oversee financial tracking. Ability to use independent judgment, discretion, and sensitivity in dealing with confidential information.  A self-starter, able to anticipate needs and devise solutions. Able to be a support to staff that travel 70% or greater of the time and/or virtual via telecommute.



    Environmental and Working Conditions:

    Normal Internal office environment.


    Physical and Mental Requirements:

    Ability to manage multiple tasks with varying deadlines.  Exchange – clearly and concisely – ideas, facts and/or technical information, and guidance, in person, by telephone, fax, email or correspondence.  Physical requirements include: sight, hearing, sitting for six + hours a day, standing, stooping; skills essential for successful communications include speaking, writing and reading comprehension.




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