About Us

At Boys & Girls Clubs of America, we are committed to enabling all young people to reach their full potential. Our national team partners with local Clubs across the country to deliver programs and experiences that change lives.

Our Resource Development team fuels this mission by driving sustainable revenue growth across Foundations, Individual Giving, and Corporate Partnerships.

About the Role

We are seeking a Managing Director, Fundraising Strategy & Operations to lead the strategy, systems, and operational infrastructure that powers fundraising performance across the organization.

Reporting to the VP, Foundations & Resource Development Operations, this role serves as a central leader across Resource Development. You will align teams to a unified strategy, build scalable processes, and ensure consistent performance through strong data, systems, and execution.

This is a highly visible role that partners closely with senior leadership to translate strategy into action and enable enterprise-wide revenue growth.

Why This Role Matters

This role is critical to how BGCA scales its impact.

You will build the operating model that enables fundraising teams to perform at their best, bringing clarity to pipeline health, forecasting, and performance. Your work will directly influence revenue outcomes, strengthen decision-making, and position the organization for sustained growth.

What You’ll Do

• Lead the design and execution of Resource Development’s operating model, ensuring alignment across Foundations, Individual Giving, and Corporate Partnerships
• Oversee fundraising systems, data infrastructure, and CRM strategy to drive efficiency and frontline effectiveness
• Drive budgeting, forecasting, and revenue performance tracking in partnership with Finance and External Relations Operations
• Build and scale a modern prospect research and pipeline strategy, leveraging data and predictive insights
• Establish portfolio management standards and performance analytics to improve visibility into revenue, risks, and opportunities
• Deliver executive-level reporting, dashboards, and board materials that inform strategic decisions
• Optimize processes, policies, and workflows to improve consistency and operational effectiveness
• Lead and develop a high-performing Strategy & Operations team while fostering a culture of accountability and continuous improvement

Who You Are

Experience & Background                                                            

• 10+ years of experience in strategy, operations, business transformation, or related fields
• Proven experience leading leaders and influencing across complex, matrixed organizations
• Experience in nonprofit or mission-driven environments is a plus

Core Competencies

• Strategic Thinking & Enterprise Alignment
  Connects enterprise strategy to execution, aligning multiple functions around shared priorities and outcomes
• Operational Excellence & Process Design
  Designs scalable processes and operating models that improve efficiency, consistency, and performance
• Data-Driven Decision Making
  Translates complex data into actionable insights that inform strategy and drive measurable outcomes
• Financial Acumen & Forecasting
  Leads budgeting, forecasting, and revenue analysis to guide decision-making and resource allocation
• Systems & Digital Fluency
  Leverages CRM platforms and data ecosystems to enable performance, visibility, and scalability
• Stakeholder Influence & Executive Presence
  Builds trust and influences senior leaders, board members, and cross-functional partners
• People Leadership & Team Development
  Develops high-performing teams, sets clear expectations, and fosters accountability and growth
• Change Leadership & Adaptability
  Navigates ambiguity and leads teams through change with clarity and focus

Measures of Success

Success in this role is defined by:

• Driving revenue performance through disciplined pipeline strategy, forecasting, and insights
• Building a diversified, forward-looking pipeline with clear visibility into opportunities and risks
• Delivering predictive, data-driven reporting that informs decisions and anticipates gaps
• Improving efficiency, data integrity, and frontline effectiveness through systems and process optimization
• Establishing consistent portfolio management standards and performance metrics
• Strengthening alignment and accountability across Resource Development and key partners, including Finance, External Relations Operations, and Tech Services
• Building a high-performing Strategy & Operations function that scales with organizational growth

Compensation

The salary range for this role is $140,104 to $189,075. BGCA takes into consideration a combination of a candidate’s education, training and experience, as well as the position’s scope and complexity, the discretion and latitude required for the role and other external and internal data when establishing a salary level. We are highly invested in every employee’s total well-being and offer a substantial and comprehensive total rewards package.